To succeed in acquiring customers, you need to invest in better and more modern strategies, one of which is Content Marketing. Today we're going to talk a little about what's involved in this strategy and some tips on how to apply it to your business.
But what is Content Marketing anyway?
It's a marketing strategy which focuses on interacting with its target audience and attracting customers and potential customers by creating relevant and valuable content for them. Through this, the customer is attracted and involved, so that they have a positive perception of the brand, which ends up generating more sales in the long term.
In simple terms, it helps the target audience solve a particular problem and in this way a relationship is created with each consumer so that they can perceive the important value of your brand.
Its main objectives are to attract, involve and generate value for consumers so that they have a positive idea of the company in their minds.
If your website's content marketing is well done, it will have more chances of being found by search engines and appearing on the first pages. In addition, the brand will be able to ward off objections and increase satisfaction, creating a base of satisfied and loyal customers which represents a very important part of the brand's turnover.
Some points you need to keep in mind when using this type of strategy are:
1. Define the objectives
Make your main objectives clear because they are what the company needs to focus its efforts on. They must be tangible, measurable and realistic according to the business. After this step you should determine the metrics that show whether the work is being done well, such as interaction, number of leads, sales, return on investment, etc.
2. Define the Buyer Persona
The buyer persona represents the ideal customer. You should define their name, age, characteristics, habits, preferences, etc. This definition is very important for understanding customer behavior and defining the type of content you should develop to meet their needs.
3. Working the sales funnel
It's essential to understand what steps the customer has taken when making a purchase, whether at the bottom, middle, top of the funnel or even post-sale. By working through each of these moments, you'll be able to help your customers with relevant information and this will ensure that they always have your business in mind when they make a purchase.
4. Select the channels
Choose the channels where the buyer persona is located, but only focus on those that you know your company will be able to work with constantly. Examples: Blog, social media, email marketing, talks, webinars, etc. Work on relevant content on the channels that your audience frequents and likes.
5. Measuring results
The use of tools to measure the results obtained is a valuable aid in analyzing whether everything is in line. If this is not the case, you will have to adjust them in order to meet the proposed objectives. Once you have achieved them, you need to understand what went well and what went wrong so that you can continue to improve your strategy.