Terms and conditions
Our commitment
For CREAT!, the privacy and protection of the personal data of its customers and other data subjects is crucial.
We are determined to comply with all applicable legislation on the protection of personal data, respecting the fundamental principles and rights of data subjects.
This Privacy Policy complements other contractual provisions and information that may be provided by CREAT! to its clients, as well as other policies and regulations created for data protection.
CREAT! in relation to the processing of your personal data
The data controller will be CREAT!, which provides the service and offers products, and in this context decides which data is collected, the means of processing and the purposes for which the data is used, in the cases identified in point 4.
In certain cases, CREAT! will act as a subcontractor, processing your data on behalf of another entity, which will act as the data controller.
In such cases, we recommend that you consult the privacy policy and other information on the processing of your data with the data controllers.
Essential concepts
What is personal data?
Personal data is any information, of whatever nature or on whatever medium, relating to an identified natural person.
Who are the owners of the personal data processed by CREAT!?
Data subjects are the natural persons to whom the personal data relate.
For example, as the controller, CREAT! may process personal data whose owners are its individual or corporate clients, who contract CREAT!'s services and products, its former clients and its potential clients.
What personal data is processed?
CREAT! only collects and processes the personal data necessary to provide you with a quality service, to offer you the products and services that best suit your needs and to carry out the services you have contracted, and to be able to fulfill its obligations as a subcontractor.
CREAT! processes the following categories of personal data as part of the provision of its services:
- Identification data, where applicable (name, address, place of birth, nationality, dual nationality, ID card, date of birth, telephone number, email address, tax number, marital status, profession);
- Data identifying the object (TIN, company name, permanent certificate);
Reasons why we process your data and in which cases
Data processing as data controller
As data controller, CREAT! only processes personal data in the following situations:
1. Recording and proving commercial transactions, which includes, among others:
- responses to requests for information from clients or potential clients;
- requests for quotations for the submission of tenders;
2. Monitoring the client's management, in accordance with the client's interests;
Data subjects' rights
Right of access
Whenever you request it, you have the right to obtain confirmation as to whether your personal data is processed by CREAT! as well as information regarding this processing (the purposes for which it is processed, the recipients of your data and the retention periods for your data).
your data).
You also have the right to obtain a copy of your personal data processed by CREAT!
Right to rectification
Whenever you consider that your personal data is incorrect or incomplete, you can request that it be rectified or completed.
Right to payment
In certain situations, you can request the deletion of your personal data. In such cases, CREAT! will delete your data as long as it does not interfere with existing services.
Right to restriction of treatment
In certain cases, you can ask CREAT! to restrict access to personal data or to suspend processing activities. This will happen, for example, in cases where you contest the accuracy of your personal data, for a period of time that allows CREAT! to verify its accuracy.
Portability rights
In the cases provided for in the applicable legislation, you have the right to receive the personal data concerning you that you have provided to CREAT! in a structured, commonly used and machine-readable format.
Right to object
You have the right to object to the processing of your personal data at any time, for reasons relating to your particular situation, when such processing is based on the legitimate interest of CREAT! or when it is carried out for purposes other than those for which the data was collected, but which are compatible with them.
You can also object, at any time and without justification, to the processing of your data for direct marketing purposes.
The right not to be subject to automated individual decisions
CREAT! does not adopt automated individual decisions, including profiling, that have an effect on your legal sphere or significantly affect you in a similar way.
Right to withdraw consent
In cases where the processing of data is based on your consent, you may withdraw your consent at any time.
If you withdraw your consent, your personal data will no longer be processed, unless there is another basis, such as the contract or the legitimate interest of CREAT!, which allows such processing.
Right to lodge complaints with the supervisory authority
You have the right to lodge complaints with the competent supervisory authority regarding matters relating to the processing of your personal data.
In Portugal, the competent supervisory authority is the National Data Protection Commission.
For more information, go to www.cnpd.pt.
How can you exercise your rights?
You can exercise your rights through the following channels:
E-mail: you can exercise your rights by sending an email to - geral@creatmarketing.pt
Letter: you can exercise your rights by writing to CREAT! and sending it to Av.Vasco da Gama nº60 4490-410 Póvoa de Varzim.
Phone: you can exercise your rights by calling 252 023 400 (national landline).
The exercise of your rights is free of charge.
Safety, technical and organizational measures
To ensure the protection of the security of the personal data made available to it, CREAT! has adopted various technical and organizational security measures to protect personal data against unauthorized destruction, loss, alteration, disclosure or access to personal data and against any other form of unlawful processing.
Responsibility for services and websites
We advise you to consult the rules on the use of cookies on the CREAT! website, and you can also consult the Cookies Policy.
The CREAT! website may contain links to other websites, products or services of third parties. CREAT! has no relationship with these third parties, nor are they covered by this Privacy Policy. CREAT! therefore asks you to find out about the rules defined by these third parties for the processing of your data with them.
Stay up to date on the protection of your personal data and its processing
The information in this document may need to be changed over time.
We therefore advise you to consult this website where this information will be updated at all times, so that you can always be aware of how your data is being processed.
Whenever there are changes to the processing of your personal data, CREAT! will inform you through the other communication channels normally used.
Cookies
Getting to know cookies
- Cookies are small text files containing relevant information that your access device (computer, mobile phone/smartphone or tablet) loads, via the internet browser, when a website is visited by the User.
- The placement of cookies will not only help the website to recognize the user's device the next time they visit it, but will also often be essential for its operation. The cookies used by CREAT! on all its websites do not collect personal information that would allow the user to be identified. They store generic information, such as the way or place/country in which Users access and how they use the websites, among others. Cookies only retain information related to your preferences.
- The User can, at any time and through their browser, decide to be notified of the receipt of cookies, as well as block their entry into their system. It should be noted, however, that refusing to use cookies on the website may make it impossible to access some of its areas and may not allow the full browsing experience.
Functionality of cookies
In general, cookies are used to improve the User's browsing experience, increasing the speed and efficiency of response. They eliminate the need to repeatedly enter the same information and help determine that the advertising messages you see are relevant and match your interests, i.e. the usefulness, interest and number of uses of websites.
Different Types of Cookies
Each cookie used has a function and an expiration date.
In terms of function, the cookies used can be:
Essential cookies - Some cookies are essential to access specific areas of the websites, allowing navigation on the website and use of its applications, such as access to secure areas of the website via login. Without these cookies, services that require them cannot be provided.
Functionality cookies - Functionality cookies make it possible to remember the user's preferences when browsing the website. This way, you don't have to reconfigure and personalize it every time you visit.
Analytical cookies - These cookies are used to analyze how Users use the website, allowing us to highlight articles or services that may be of interest to Users, and to monitor the performance of the website, knowing which pages are most popular, which method of linking between pages is most effective or to determine why some pages are receiving error messages.
These cookies are only used for statistical creation and analysis purposes, without ever collecting personal information. This allows CREAT! to provide a high quality experience by personalizing its offer and quickly identifying and correcting any problems that arise.
With regard to the expiration date, the cookies used can be:
Permanent cookies - They are stored on your access devices (computer, mobile phone/smartphone or tablet), in the browser, and are used whenever you visit the website again. In general, they are used to direct browsing according to the User's interests, allowing a more personalized service to be provided.
Session cookies - They are temporary, cookies are generated and are available until the session is closed. The next time the user accesses their browser, the cookies will no longer be stored. The information obtained makes it possible to manage sessions, identify problems and provide a better browsing experience.
Block the use of cookies
Users can disable all or part of the cookies at any time by following the instructions on the "Manage the use of cookies" page. The act of disabling cookies, although it does not prevent the User from accessing the services and content of the website, may cause a decrease in the quality of its operation.
Cookies when opening newsletters/emails
Newsletters/emails may, for statistical purposes, contain a small image that lets you know if they are opened and check clicks through links or advertisements within the newsletter. The User always has the possibility to deactivate the sending of the newsletter/email through the specific option in the footer of the newsletter/email.
Changes and updates to the Cookie Policy: CREAT! may modify this Cookie Policy on its websites, due to legal or regulatory requirements, or in order to adapt it to the recommendations issued by the National Data Protection Commission, and all users are therefore advised to review it periodically.